Returns Policy

Returns Policy for

At Petrition, we are committed to providing the highest quality pet supplements to ensure the health and happiness of your furry friends. We stand behind our products with a 60-day satisfaction guarantee.

60-Day Satisfaction Guarantee

If you are not completely satisfied with your purchase, we offer a full refund within 60 days of the purchase date. Our confidence in the quality of our ingredients allows us to provide this guarantee, ensuring that you can shop with confidence.

How to Return Your Product

  1. Initiate the Return: Contact our customer service team at [customer service email] or call us at [customer service phone number] to initiate your return. Please provide your order number and the reason for your return.
  2. Prepare the Return: Repack the product in its original packaging if possible. Ensure that the product is securely packaged to prevent damage during transit.
  3. Ship the Product: Send the product back to us at the address provided.
  4. Processing the Refund: Once we receive your returned product, we will inspect it and process your refund. Refunds will be issued to the original payment method within 10 business days. You will receive a confirmation email once the refund has been processed.

Terms and Conditions

  • The 60-day guarantee period begins from the date of purchase.
  • Refunds will only be issued for products returned within the 60-day guarantee period.
  • Shipping costs for the return are the responsibility of the customer unless the return is due to an error on our part (e.g., wrong product shipped, defective item).

If you have any questions about our returns policy, please don't hesitate to contact our customer service team. We are here to help and ensure that you and your pets are completely satisfied with our products.